how do you choose your models?
our “models” are not professionals. they are st1872 team members who are athletes and women athletes from the hac femme women’s team in le havre, france
do you have any physical stores?
our store is located at the beautiful stade oceane bd de leningrad, 76600 le havre, france
where are your beauty products made?
most of our beauty products are made in the usa.
how should I clean + care for the jewelry?
we recommend avoiding contact with any chemical and abrasives and polishing with a clean cloth. to ensure the longevity of our jewelry pieces, we suggest removing them in the shower, in the pool, or at the beach.
what is your return policy?
we accept returns for apparel and jewelry items within 30 days of delivery or in store purchase of your order. beauty and sale items are non-refundable. learn more about our return policy here.
do you ship internationally?
we offer shipping within the u.s. to all contiguous states except puerto rico, hawaii, and alaska and throughout europe.all order ships from le havre france. our standard shipping method takes 8-10 business days for delivery in the u.s. and 2-5 business days in europe. please allow one additional business day for your order to be processed.
I want an item and it is showing as sold out
please email us at firstname.lastname@example.org with the item you are interested in and we will be able to further assist you.
I placed an order but need to make a change
please contact us right away at email@example.com with the change/cancel request and we will do our best to accommodate you. if the request is made outside of our support hours, we will respond as soon as possible the next business day.