shipping + returns
shipping + delivery
we offer shipping within the u.s. to all contiguous states (except puerto rico, hawaii, and alaska) and throughout europe.
all order ships from le havre france. our standard shipping method takes 8-10 business days for delivery in the u.s. and 2-5 business days in europe. please allow one additional business day for your order to be processed. you will receive an email confirmation with the tracking information once your order is dispatched. please note that we are unable to deliver to p.o. boxes at this time.
our shipping rates are determined by the combined weight of items purchase.
1lb or less: $8
up to 2lb: $13
we want you to be 100% happy with your order. should you need to return an item, please email us at firstname.lastname@example.org and we will send you a return shipping label. please note beauty and sale items cannot be returned or exchanged. we accept returns within 30 days of delivery of your order. all shipping and handling fees are nonrefundable. return shipping fee will be deducted from your refund. our customer service team will let you know the amount of the return label fee when they send the label. if anything is received damaged, we kindly ask that you reach out to us within 3 days with photos.
once received and processed, a refund will be issued to the original form of payment. please allow 3-10 business days for your refund to be reflected in your account. all products must be new, unused, unwashed and in all original packaging with original tags attached.
please contact us at email@example.com for exchanges.